Effective Date: 12.12.2023
Thank you for choosing Mamadose. We understand that plans may change, and we aim to provide a flexible cancellation policy. Please read the following carefully to understand the terms and conditions related to cancellations.
- Order Cancellation:
1.1 Cancellation Period:
- You may cancel your order within [number] hours of placing it for a full refund.
1.2 Cancellation Process:
- To cancel your order, please contact our customer support team at firstname.lastname@example.org with your order number and a request for cancellation.
1.3 Cancelled Orders After Shipping:
- Orders that have already been shipped cannot be canceled. Please refer to our return policy for information on returning shipped items.
- Event or Service Cancellations:
2.1 Cancellation Period:
- For events or services, cancellations must be made at least 7 days before the scheduled date to be eligible for a full refund.
2.2 Refund Process:
- Refunds for event or service cancellations will be processed within 7 business days after the cancellation request is approved.
- Non-Refundable Items or Services:
- Some items or services may be non-refundable. Please check the product or service description for any specific terms related to non-refundable items.
- Contact Information:
For any questions or concerns regarding our cancellation policy, please contact us at email@example.com